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About Us


IT Zen is a small, Launceston-based IT service company that provides professional  IT support for local small and medium businesses. We provide a full complement of IT services, specialising in Windows Server, desktop & network support, and custom programming.



Einstein is credited with saying:

“Everything should be made as simple as possible, but no simpler"

That's our philosophy at IT Zen. We respect your time and want to make your life as simple as possible. We take care of all of the detail, then clearly inform you about the key business decisions you need to make.

Bruny Island, Tasmania

Photo by Bastian Schuit

We believe we provide the best small-business focused IT services in Launceston. You shouldn't take our word for it though. Here's what some of our customers have to say.


"Prior to you we employed an in-house ‘expert’. Your involvement has meant less down time substantial cost savings and prompt attention to any problems. I also would like to say that I am both delighted and a little surprised that it doesn’t seem to matter whether we need your help on short notice or indeed after midnight, you are always there. It is great to deal with a company that delivers on its promises. Thank you."

Peter Lees - Peter Lees Real Estate



"Gareth responds so promptly and fixes what is needed. He also informs us of things very clearly so we can understand exactly what it is."



"Gareth is very easy to talk to and feel that we can ask any question and have Gareth's full support. Having Gareth understand how the company operates has assisted us with introducing new procedures to minimise errors and improve in areas like time management. Gareth is prepared to do whatever it takes to get the job done (at whatever time of the day and night). This is an area that we promote within our team/company and we appreciate it when our contractors/providers use the same initiative and ethics."



"Very responsive to any problems, very, very helpful."



"...'nothing too much trouble' attitude."



"Prompt service - very efficient with all my enquiries both email and phone."



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